Michael Muetzel

Ever find yourself scratching your head following an employee comment?  You are not alone.  Organizations are facing a new set of challenges with the workforce of today.  Loyalty, turnover, internal silos, and declining employee productivity have become major issues facing small businesses as well as large corporations.  The US Government forecast a middle manager shortfall of 8-10 million as early as 2008, and the hidden costs of turnover are dramatic. 

Changing cultures to increase retention and productivity may not be as expensive or as complicated as you might think.  Where as a Keynoter, Mike provides the answers to the reasons for generational value differences, and philosophical solutions, in this format solutions are far more detailed, specific and targeted to survey responses. 

Learning Objectives: 

Outline

Understanding the Generational Verbiage…

1.      Defining the Terms

2.      Identifying the Characteristics and Significant Differences

3.      Case Studies from Research

Impact on Productivity and Profit

1.      Turnover Data and Defining the Impact

2.      National Labor Department Forecasts on Manager Shortfall

a.      2008, 8-10 Million

3.      New Sources and Types of Data

a.      Gallup, xP, ISR , IBM

b.     Engagement

 New Benchmarks for Retention and Productivity

1.      Why Are They Different?

2.      Culture Over Charisma

3.      Mission-Centric Organizations

a.      Trust

b.     Value

c.      Engagement

d.     Silos

4.      Rewards and Recognition

Solution Center

1.      Filters for Human Capital Management

a.      Employee Equity

b.     100% Participation

c.      Positive Reinforcement

d.     Management Accountability

2.      Holy Grail Management

3.      Real-Life Programs

a.      Orientation

                                                          i.       Mission-Centric Interviews

                                                          ii.      Behavior Oriented Interview Training

b.     Mission Oriented Employee Exchange

c.      Feedback Frequency / Review Frequency